Features

Frequently Asked Questions

How does EBA Work?

We automate the process of requesting, responding, and repurposing google reviews for your business. We send personalized images via text and email with your end customers name on it. Then we respond to each review. Finally, we repurpose all the 5-star reviews into social media content we create and post for you. The best part is we integrate into your current process, so you don't have to change or do a thing!

Is EBA Compatible with All Business Types?

Yes, we can work with any type of business as long as the collect contact information from their clients.

Can I Customize the Review Request Messages?

Yes, we can discuss any customizations you would like to add. However, we do have tested scripts that are proven to perform!

How Do I Integrate EBA With My Existing Systems?

We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!

Is There a Limit to The Number of Reviews I Can Collect With EBA?

No, there is no limit to the number of reviews you can collect we have helped our clients get thousands of reviews! The number of reviews you get is largely determined by how many customers you have helped, your industry, and their experience with your business!

What Platforms Does EBA Support for Collecting Reviews?

We can point review requests to Yelp, Angie, Facebook, and plenty other review platforms. However, we recommend and prioritize Google Reviews due to the increase in local rankings on Google and all the other additional benefits! We think Google Reviews give you the biggest bang for your buck!

Are There Any Hidden Fees Associated With EBA?

We are always open about our pricing. The only "hidden" fee is one we always share which is about the text & email expenses. To make pay per review, free trials, and simple pricing possible at Review Harvest we rebill the text and email expenses to you directly. We do not make any money on these expenses these are our hard costs that we can't do anything about. Our customers are very understanding of these since it is less that $5/month for most clients depending on customer volume.

How Long Does It Take to Setup EBA For My Business?

All you have to do is give us 30-40 minutes on an onboarding call and we take care of everything else!

Can I Track the Progress of My Review Collection Efforts?

Yes, we provide analytics and reporting showing all the numbers related to your Google review process!

What Happens If a Customer Leaves a Negative Review?

We take responding to negative reviews very seriously, approaching each one with kindness and a proactive attitude to make things right. Rest assured; we will always notify you when a negative review is received. However, it's important to note that negative reviews haven't been an issue for us. Out of the last 5,000 reviews we've received, the average rating is an impressive 4.987.

Does EBA Offer Any Reporting or Analytic Features?

Of course! We will show you how to log in and keep track of all your reviews and analytics!

Is There a Minimum Contract Length for Using EBA?

Nope! We are easy to work with no long-term contracts always month to month!

How Does EBA Handle Customer Data and Privacy?

We prioritize customer data privacy and follow strict security measures. We never use the customer data for anything besides reaching out to request reviews on your behalf. We never share or sell any customer information!

Can EBA Help Me Respond To Reviews?

Yes! We respond to your reviews for you! These are personalized responses that use the reviewer first name and the context from the review. This will end up saving you hours!

Can I Use EBA To Collect Reviews from Past Customers?

Yes, actually the first play in our playbook for a new customer is to reach out to all their previous customers for a "Review Reactivation" normally resulting in 10-20% of previous customers to leave a review!

What Kind of Support Is Available If I Have Questions or Issues?

Customer satisfaction is incredibly important to us! We provide same day text & email support. If the issues are complex, we will book a support call to get it sorted.

Can EBA Integrate with My CRM System?

There is a good chance we do! We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!

Are There Any Restrictions on the Geographic Location of My Business to Use EBA?

No, there are no restrictions we can work with anyone anywhere.

How Can EBA Help Me Improve My Online Reputation?

We help you collect positive reviews with our personalized image review requests and increase trust among potential customers. As well as ranking higher on Google and standing out from the competition.

Pricing

Unlock Your Growth

Review Automation Plan
14 Days Free

$125 /Month

Start Free

Features

4x More Reviews & Referrals System

Automated Text & Email Requests

Personalized Image Requests

Social Media Auto-Sharing

AI-Powered Review Replies

Custom Integrations

Review Filtering

Local SEO Plan
14 Days Free

$200 /month

Start Free

Features

4x More Reviews & Referrals System

Automated Text & Email Requests

Personalized Image Requests

Social Media Auto-Sharing

AI-Powered Review Replies

Custom Integrations

Review Filtering

Yext Integrations

Growth Plan

$500+ /month

Features

4x More Reviews & Referrals System

Automated Text & Email Requests

Personalized Image Requests

Social Media Auto-Sharing

AI-Powered Review Replies

Custom Integrations

Review Filtering

Yext Integrations

Website Creation & Hosting

Let’s Dive into EBA's Features

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Seamless Integration

Local SEO Optimization

Google Review Automation

How It Works?

Frequently Asked Questions

Unlock Your Growth

Let’s Dive into EBA's Features

Browse our set of features

Seamless Integration

Local SEO Optimization

Google Review Automation

How It Works?

Set-up Your Demo Call

Seamless Onboarding Process

Start Getting Reviews For Free

Outrank Your Competitors

Frequently Asked Questions

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